Legal
Terms of Service
Please read these terms carefully before engaging with our sourcing and authentication services.
1. Nature of Service
The Elite Closet is an independent luxury sourcing and authentication service. We facilitate private procurement of authenticated luxury goods and do not operate as a retailer or official brand distributor. Product availability, pricing, and sourcing details are shared on request.
2. Authentication
All items are subject to forensic authentication before delivery. If an item cannot be authenticated to our standards, we will notify you prior to fulfilment. Authentication certificates are provided on request.
3. Payments
Payments are processed through secured channels including PayPal and bank transfer. A deposit may be required to initiate sourcing. All payment confirmations are documented and available in our Proof Vault.
4. Delivery
We ship worldwide via insured courier services. Delivery timelines are provided at the point of enquiry and are subject to customs clearance. Tracking information is provided for all shipments.
5. Returns & Disputes
Due to the bespoke nature of private sourcing, all sales are final upon acceptance and payment. In the event of an authentication dispute, contact our concierge within 48 hours of delivery.
6. Brand Affiliations
All trademarks, logos, and brand names are the property of their respective owners. The Elite Closet is an independent curator and is not affiliated with, endorsed by, or an official retailer for any brand unless specifically stated.
7. Contact
For any terms-related queries, please contact us via our sourcing desk.
Last updated: June 2025. The Elite Closet reserves the right to update these terms at any time.